Refund and Return Policy
What is your return or exchange policy?
You have 2 days from the date of delivery to claim for the return or exchange.
Return is not acceptable if the product is damaged, stained, defected, design not same as shown, not real or incomplete.
The product/s must be unused and in the original packaging.
Change of Mind not Acceptable.
Always Make Video When you are Opening Parcel, Only Accept Seal Parcel from Courier Boy.
How do i apply for the return?
- For return an item, please email us at razasilverstore@gmail.com OR raza.ahmad.dev@gmail.com.
- You can contact our support team whatsapp: 03393965640 or 03155508712 with return reason and product image or if any other issue and order detail.
- You can send us a message using Contact Us form.
When will my return be processed?
- We will process all returns with 2 – 5 working days after receiving the returned item.
- During busy time period please allow up to 10 working days for your return to be processed.
Do you offer refund?
- Yes, we will offer refund.
- First we will check return parcel and then we will return your money.
- In case of refund shipping and handling charges will not be refunded.
- The minimum period of processing refund is 5 – 7 working days depending on the mode of payment.